Our Services

All-in-one is our standard

Planning & project planning

We always work in close consultation with our customers, enabling us to determine your specific requirements and prepare the project.

Production & software configuration

Having determined the individual requirement profile, we design and configure the optimal communication solution.

Assembly & commissioning

We install and commission the system on site. Comprehensive user training concludes this phase of the project.

After-sales service

Our customer support continues even after completion of the project – and we will be most happy to assist with any upgrades and adaptations that you may require.

Safety in communication – ProCom is at your side throughout all phases of a project. From single call stations and loudspeakers to globally networked communication systems, and from the first steps of planning to professional after-sales service, ProCom is your partner.

Development “Made in Germany”

With over 1 000 successful projects completed in a period spanning two decades, it is clear that we can offer a solution to match every customer requirement. In order for this to continue to be the case, our specialists in Essen are already developing tomorrow’s solutions today. Always at the cutting edge and in ongoing consultation with our customers, ProCom is committed to creating hard- and software solutions that are optimally aligned with the requirements of the customer. In doing so, our development department also ensures that the team represents an effective mix of long-term experience and youthful inspiration.

Our after-sales service

Good after-sales service is the key to a strong customer relationship. We know that your communication and safety systems must always be available, even under the most challenging operating conditions. This is why we will continue to support your system even long after commissioning. Our maintenance-free systems ensure a long, trouble-free service life. Should a problem arise, however, our technical support team is immediately on hand to assist you.

In addition, a comprehensive training programme for your employees helps to smooth the working day. Furthermore, they will also be able to make minor modifications, if necessary.

This post is also available in: German